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User Order Experience FAQ
My order is marked as "delivered" but I do not see my packages.
My order is marked as "delivered" but I do not see my packages.
Grant Clover avatar
Written by Grant Clover
Updated over a week ago

If your order states that it has been delivered but you can't find it, we recommend checking your mailbox for smaller items, as well as locations such as your porch, garage, side door, or back door. It is possible that your package is marked as "delivered" in error. However, it is usually resolved at the end of the day, and most often always resolved within 2 days. If it is still "delivered" and you have not received the package, please reach out to the carrier for information on your package. ๐Ÿ‡บ๐Ÿ‡ธ

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